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We are hereby closing the ticket. Lenskart Customer Care's response Jul 20, 2017 Dear Liptan, Warm greetings from Lenskart! This email is in regards to your order-[protected] As discussed, your product issue has been resolved and we have noted your feedback about the delay part in delivering the order and we will be escalating it further for improvement in services. Their Customer Care is usually bad with meetings promised SLAs, however, some of them are good. But all are well spoken and know how to make a fool out of a customer.
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they don't give order number to track. And the India customer service people don't know what they are talking about. 47 reviews for Lenskart.com, 3.4 stars: 'Fantastic experience! Love my new eyeglasses. I bought one pair clip on and an eye cat shape in red. Absolutely happy with both, they fit better than when I go to the store. The price was perfect for my budget and the progressive is just great.
Eyeglasses For Men · Eyeglasses For Women · Sunglasses For Shahid Raza Burney Lenskart customer services are worst. They have professional liars as customer care executives.
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Paytm/ Lenskart Hiring Customer Care Executive Call Center--9871454945Shifts Candidate with good customer service skills would be preferred. Candidate must have 0 year of experience in Customer Support Voice Process (Call Center). Candidate having prior experience in Customer Service industry will be an advantage The customer care services are not good , i brought lens and frame from lenskart. After some months the frame having some problem bcs the frame is not good at all.
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They play with the index of lenses, that's where they are able to mainly manage their margins in order to provide the discounts that they do. The maximum refund amount which any customer can avail for any order would be less than or equal to the total amount credited to Lenskart for that specific order. If any amount is already refunded for an order due any reason (including, but not limited to, custom charges, delivery charges, etc.), the amount will be treated as partial refund and Lenskart has a 30-Days Fit & Style guarantee which allows customers to make an equal exchange or return with no questions asked. 365-Day Product Guarantee Our 365-Day Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months.
Paytm/ Lenskart Hiring Customer Care Executive Call Center--9871454945Shifts Candidate with good customer service skills would be preferred. Candidate must have 0 year of experience in Customer Support Voice Process (Call Center). Candidate having prior experience in Customer Service industry will be an advantage
The customer care services are not good , i brought lens and frame from lenskart.
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customer care number.
We want to serve 1 billion people globally over next 10 years and our technology is what will make it possible. Upon calling up the customer care executive of Lenskart & talking about the issue, I was told up front that if the order has not reached me then I have not given the correct home delivery address to them. This is indeed one of the worst experiences I had to date related to online shopping. Lenskart Customer Care Team Dial on 99998 99998 or shoot a mail at firstname.lastname@example.org to get a resolution over your concern.
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There are several marketing strategies like product/service innovation, marketing investment, customer … Lenskart Customer Reviews: Testimonial by Sonal Pandey. Discover Yourself. Shop Now at http://www.lenskart.com There customer care hang up my call when I was complaining about my issue. Lenskart kurla is nt answering call when I tried to follow up about my order. They are mentioning on their website that u will get order in three days bt it's nothing like that. 2019-05-27 Submit prescription for your existing order at lenskart.
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Setting Up a Lenskart Store. Site selection and finalization through Lenskart network . Store layout, design, fabrication of store from professional Lenskart authorized vendors. Staff hiring, support and training managed by Lenskart. All you need to do is apply and the company takes care of the rest !!! Skin and Hair Care ; Sexual Wellness ; Weight Management ; Food and Drink ; Personal Care ; Child Care ; GoodBox ; Search doctors; Search doctors by city; Search Lenskart - Singapore. 6,668 likes · 1,988 talking about this · 108 were here.
Lenskart Customer Care's response May 29, 2016 Hi Sarfaraz, we deeply regret the inconvenience caused to you. We have gone through your review and understand that your experience wasn't as per your expectation. We would like to look into the matter in-order to improve our services. Lenskart is the leading e-commerce portal for eyewear in India. It has revolutionised the eyewear industry in the country with its omni-channel approach. From an ever-growing number of offline stores across major cities in the country to innovative integration of technology while purchasing online, Lenskart caters to every customer with several deals and offers. The maximum refund amount which any customer can avail for any order would be less than or equal to the total amount credited to Lenskart for that specific order.